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BIO-key Law Enforcement Newsletter - Winter 2008

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In This Issue
From the General Manager's Desk
PocketCop CAD Integration Now Available at No Additional Cost
BIO-key Customers in the News
Dark Screen Security Feature for MobileCop Available
InfoExchange Access to Multiple RMS Databases
Inter-agency Information Sharing with MobileRescue
Federal Grant Update
Neosho Streamlines Citations Issuance
Upcoming Events
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From the General Manager's Desk
Thank you for helping BIO-Key achieve another strong year in Public Safety in 2007.  With more than 1000 agencies now using our MobileCop® and PocketCop® offerings, we continue to develop, enhance and deliver industry leading solutions to the mobile marketplace.  Your input provides us with one of our strongest assets and key driver for success.  Based on that user feedback we're taking our annual Law Enforcement User Training Conference "on the road" in 2008, with one-day training workshops currently planned in Texas and Oklahoma and in the Midwest, Mid Atlantic and New England regions.
 
Agenda and registration information for those sessions will be sent to customers in those states via email. If there's a workshop in your area, please join us and your colleagues in a hands-on learning environment sharing best practices designed to help you maximize your officer productivity. 

 

John Allman, Technology Coordinator for the Brentwood , TN Police Department and one of our Customer Advisory Board (CAB) members, is also co-hosting a one-day user training workshop in Brentwood, TN on Monday, May 5th. That date immediately precedes the national IACP Law Enforcement Information Management (LEIM) Conference, held this year at Gaylord Opryland Resort and Convention Center in nearby Nashville, May 6-10. Unlike some other conferences where IT is just one track or a few sessions on the agenda, the entire focus of the LEIM Conference is sharing best practices and lessons learned in the use of public safety technology, including mobile computing and biometrics. In addition, the Conference exposition brings together in one place virtually all of the public safety software and hardware companies - including BIO-key.

 

There's no charge for the BIO-key training session in Brentwood, and I'd like to invite BIO-key customers around the country who are not located close to one of our other local workshops (or who find the May site and date more convenient) to participate with us. Attending both the BIO-key training and the LEIM Conference is certainly giving your agency more "bang for the buck" in terms of travel costs, and if you were budgeting for a BIO-key user training conference registration this year you can apply that to the LEIM Conference fees.

 

If you'd like to get more information on the Brentwood, TN user training workshop on May 5th, please click here and we'll send you more information.
I hope to see you there or at one of our other local sessions.

 

Best Regards,
 

Ken Souza

Hanover PocketCop

PocketCop CAD Integration Now Available at No Additional Cost
BIO-key is pleased to announce that PocketCop users can now have the same two-way connectivity to your CAD system that MobileCop users get (if you have an interface between InfoServer and CAD). The PocketCop client can receive information directly from CAD and send status updates and changes to CAD. This has been the enhancement most often requested from our customers, who want to be able to dispatch PocketCop users and monitor their status exactly as they do through MobileCop.

 

"It exceeded every expectation we had," reported Glen Pettit, lead Information Technology Analyst for the St. Paul (MN) Police Department, which beta tested the new feature. "The CAD integration allows PDA devices much of the same functionality as our officers enjoy from laptops via MobileCop."

 

CAD integration is available at no additional cost on both BlackBerry and Windows Mobile platforms. If you're a current PocketCop customer interested in providing this new feature to your users, contact David Finchum, Law Enforcement Product Manager, for information and next steps. If you're not a PocketCop customer today, but think this may be the right time to get onboard, call us at 800.400.6311.
 

Washington County mobile imageBIO-key Customers in the News
Sergeant John Israel of the Washington County (MN) Sheriff's Office authored a case study, published in the November issue of Public Safety IT magazine, on leveraging multiple RF and cellular networks to provide more bandwidth and better service for MobileCop users.

Oklahoma County (OK) Sheriff's Department Sergeant (and BIO-key CAB member) Matt Jackson was recently featured in a televised report on how investigators, motorcycle officers and other specialty units are using PocketCop on BlackBerry smartphones to stay informed and in touch. 

Congratulations to the Newport News Police Department and Louisiana State Police, who were selected as semi-finalists for the 2007 Webber Seavey Award. The program, co-sponsored by IACP and Motorola, annually honors a select number of state and local law enforcement agencies for projects that achieve one or more program goals, including "enhancing communications within and cooperation among agencies." Applications for the 2008 Award are due on May 1, 2008. Click here for information and application guidelines.  Winners receive two complimentary registrations for the IACP Annual Conference (in San Diego), including airfare and hotel.

Framingham closeup 3Dark Screen Security Feature for MobileCop Available

We recently announced the new MobileCop NCIC Display, which gives users query results in a consistent, easy-to-view summary format on a single screen. But Bill Goodwin and his team didn't stop there.  Now, also available at no cost to BIO-key maintenance customers, we offer a "dark screen" security feature for all summary screen displays, including the new NCIC Display. When this feature is activated, the summary screen will go dark at a pre-defined time interval since the last screen was activated.

 

Initially requested by the Delaware County (OH) Sheriff's Office for compliance with state CJIS security regulations, the dark screen ensures that query responses (and any personal data) are not unintentionally viewable if the officer is out of the car. The time interval is configurable and can be set and changed only by the system administrator. Bill recommends a two-minute interval as a good starting point.

flashlightProduct Spotlight: InfoExchange™ Now Provides Access to Multiple RMS Databases 
A new update to InfoExchange, BIO-key's solution for mobile access to RMS and other data sources, now includes support for an unlimited number of RMS and other databases at a single site, such as a multi-agency InfoServer site. Data access can be filtered by agency, letting the administrator control which agencies can "see" which databases. Incident involvement has been added to the person detail response, so the user can easily distinguish between a victim and suspect in an incident.

The Oklahoma County (OK) Sheriff's Office recently deployed InfoExchange. According to Sergeant Matt Jackson, the connection to the County's RMS provides law enforcement personnel in thirteen agencies with greater insight into the persons they are dealing with at a traffic stop or other incident. The information is populated in the NCIC summary window so the officer requires no additional training in operation of the queries. Without the need to involve the RMS vendor, deployment was rapid and economical with a simple software install and configuration.

Dubuque R. SteinesNew Customer Spotlight: MobileRescue™  Key to Inter-agency Information Sharing  in Dubuque
Dubuque (IA) Fire Department recently joined its sister agency, the Dubuque Police Department, as a BIO-key customer. The Fire Department has deployed MobileRescue, BIO-key's wireless mobile data solution for fire and emergency response, in the agency's fire apparatus, ambulances and command vehicles.

"Dispatchers love it," said Assistant Fire Chief Rick Steines, who wrote the successful Department of Homeland Security Assistance to Firefighters Grant (AFG) application that funded the new system. "With MobileRescue's interface to the county's CAD system, they know the current status of every unit."

A key factor behind Dubuque's selection of MobileRescue was the ability of the city's fire and rescue agencies to communicate directly with police department MobileCop users, who also respond to most calls for service.

For a limited time, MobileRescue can be deployed without purchasing additional server seat licenses, which minimizes the cost impact on a law enforcement agency or regional communications center providing a hosting service for fire and rescue. For more information, call 800.400.6311.

DOJ BJA 3Federal Grants Update

The FY08 Omnibus Appropriations Act, signed by the President on December 26th, allocates $170 million for the Byrne/Justice Assistance Grants (JAG) program (a 67% reduction from $520 million in FY07). For more information, see the Grants page on our website.

QuickTicketNeosho Streamlines Citations Issuance with APS QuickTicket 

In November, Neosho (MO) Police Department joined the growing list of MobileCop customers adopting QuickTicket™ , the electronic citations solution from BIO-key partner Advanced Public Safety (APS). QuickTicket is the only solution that lets officers import return DMV data onto the electronic ticket directly from a MobileCop query. They can issue tickets quickly with just a few clicks, and even print a paper citation on-scene (with a compatible remote printer).

 

Finally, instead of a paper ticket requiring more data entry and storage, the completed electronic form can be automatically uploaded to the department's RMS and city court databases. "The system eliminates re-keying information two or three times, improving overall efficiency, according to Neosho Police Chief Dave McCracken. "It also lets our officers clear traffic stops faster, which improves safety on the roadside."

 

For more information, call 800.400.6311.

Calendar 2Upcoming Events 

In the next three months you'll find us at:

 

o  South Carolina Law Enforcement Division CJIS Users  Conference: January 27-31, Myrtle Beach, SC

o  Indiana Chiefs of Police Mid-Winter Conference: January 30-February 1, Indianapolis, IN

o  East Coast APCO Conference: March 17-21, Myrtle Beach, SC

o    Texas Police Chiefs Association Conference: March 18-21, Austin, TX

o  Massachusetts Chiefs of Police Association Trade Show: March 26, Marlborough, MA

 
BIO-key Newsletters Now Available Online  

Looking for information you remember reading in a past Newsletter edition? You can click here or just go to "Newsletters" under "News and Events" on the BIO-key home page to access recent Law Enforcement Newsletters. We've also posted the most recent edition of our Biometrics Newsletter on the site.

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