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Recent studies highlight consumer concern and the
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consumers prefer to replace less secure, less convenient methods of ID
authentication with biometrics.
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Consumer Preferences, Authentication Trends & Industry
Studies
Unisys
Reports:
Two-Thirds of Consumers Prefer Credit Card Verification
by FINGERPRINT BIOMETRICS
(10/10)
Unisys Predicts:
2010 Yields a Biometrics Boom While Organizations Go on the Offensive to Protect Data
(10/09)
Unisys Study:
Americans will give biometrics to prevent ID theft
(10/09)
Unisys
Study: Consumers Overwhelmingly Trust Biometrics to Protect Data, & Americans
concerned about ID theft (12/08)
Survey
Shows Strong Interest in SMS Privacy and Demand for Convenient Fingerprint
Security in Cell Phones
DHS
Secretary Chertoff recommends fingerprint biometrics to
protect theft of an individual’s identity.
Passwords Spells Biometric PC Boom Sales of computers
with built-in fingerprint readers are skyrocketing!
How Wall Street Can Mitigate Financial Fraud Using
Biometric Authentication
Accenture Study:
recommends biometric
solutions, specifically, fingerprint
readers to prevent ID theft.
Independent Study:
Vast majority of U.S. consumers trust convenience
& security
of fingerprint ID
Unisys Study:
Consumers
Overwhelmingly Support Biometrics for Identity Verification
IBM Study:
Consumers
Concern Over Identity Theft and Credit Card Fraud- cite biometrics to protect ID
TSSI Systems
Study:
UK
Study Reveals Dramatic, Positive Shift in Public Perception of Value of
Biometrics
KnowledgeStorm Study:
Sophisticated Password Schemes
Are "High Maintenance" and Not Effective
Consumer Strategy Report:
Majority
of bank customers concerned about security of PINs&
Passwords
Unisys Reports: Two-Thirds of
Consumers Prefer Credit Card Verification by Fingerprint
Advances in surveillance systems and continued
Trojan attacks also on the horizon
BLUE BELL, Pa. – October 14, 2010 –
A recent online poll by Unisys Corporation (NYSE: UIS) reveals that
consumers trust fingerprint biometrics over photo identification,
PIN numbers or handwritten signatures to verify their identities
when using a credit card or requesting personal information.
The results indicate increasing consumer acceptance of biometric
technologies to secure financial transactions and combat identity
fraud.
Responding to the question, “Which do you believe is the safest
method to prove your credit card is being used by you?” the online
poll found that 63 percent of more than
300 respondents preferred fingerprints as the best method for
identity verification and authentication as compared
to photo identification (20 percent), PIN numbers (13 percent) and
handwritten signatures (six percent).
“As we move to an increasingly digital era, traditional methods
of identity verification will no longer be sufficient,” said Bryan
Ichikawa, vice president of identity solutions, Unisys. “As our poll
shows, biometric identification is a valid and preferred method of
identity authentication which could prove valuable in a variety of
fields even beyond banking such as in healthcare and transportation
security."
These findings, that show a growing comfort level among
respondents with biometric security, complement results of the
April 2010 Unisys Security Index which revealed similar findings
in most countries surveyed. For example, the Unisys Security Index
found that 93 percent of Americans are
willing to supply a biometric to increase physical safety at
airports. Sixty-five percent of Americans responded
they would cooperate with full electronic body scans at the airport
and 55 percent would be willing to submit to identity checks using
biometric data such as iris scans or fingerprints.
This online poll of 305 respondents was fielded between September
20 and October 4, 2010.
Click here for link to Unisys report
Return to Top
Unisys Predicts 2010 Yields a
Biometrics Boom While Organizations Go on the Offensive to Protect Data
Advances in surveillance systems and continued
Trojan attacks also on the horizon
BLUE BELL, Pa., December 8, 2009 – Slashed budgets and
reduced staffing numbers delayed many security initiatives in 2009,
but the vulnerabilities didn’t retreat and will only intensify in
2010, Unisys security experts predict.
Looking ahead to 2010, Unisys predicts that government and
commercial organizations will take a more proactive approach to
security, implementing new measures to verify identity and protect
confidential information. Financial institutions and defense
agencies will lead the charge, with ports and other organizations
quickly following.
“Given the potential harm that can result from new and more
dangerous forms of attacks, both physical and virtual, organizations
can no longer afford to wait until they are attacked to defend
themselves,” said Sid Pearl, global director, Risk Intelligence
Solutions Management, Unisys. “They will begin to more closely
monitor behaviors and identities in an effort to predict and prevent
attacks before they happen.”
Unisys believes the following seven security trends will emerge
in 2010 as business and government agencies look to protect data and
strengthen identification methods:
1. The consumerization challenge – Consumerization of IT
will continue to blur the perimeters of the enterprise network. As a
result, Unisys experts predict organizations’ focus will shift to
data protection as opposed to traditional network security or
infrastructure security. As more employees and consumers use
smartphones and PDAs to conduct business transactions online,
organizations will look for new ways to protect data beyond simple
PINs and passwords. As consumer devices are increasingly targeted by
malware and spyware, users will demand that security platforms and
anti-fraud applications need to be strengthened and continually
updated to ensure the protection of mobile online transactions.
2. A good offense –Trojan attacks will continue to plague
financial institutions and government agencies. Therefore, these
organizations will need to take an offensive stance to better guard
their data against increasingly sophisticated and harmful threats.
Unisys experts predict that banks and government agencies will adopt
a more comprehensive, integrated view of their IT environments and
will seek to better understand the human element behind illegal
activities to help them pinpoint in advance when and where and how
attacks are likely to happen.
3. Proactive ports – Port security officials will take a
more predictive, proactive approach to preventing threats at key
ports of entry. Rather than focusing on mere compliance with
security standards, Unisys security experts predict that ports will
actively begin assessing risks, simulating response efforts and
creating more robust disaster recovery plans in the coming year. In
addition, Unisys predicts an increase in U.S. land-based port cargo
activity as Asian shipping lanes divert shipments from the congested
sea ports of Los Angeles and Long Beach, Calif., to Canadian and
Mexican ports. Pressure will increase to rapidly scan cargo
shipments as they cross land borders into the U.S.
4. Cloudy forecast –Organizations will also begin to
reverse the tendency of “protecting everything” and instead
prioritize security controls based on whether the data in question
presents low, moderate or high levels of risk. Consequently, more
organizations will begin moving less sensitive public data into
cloud computing environments to attain cost savings in 2010, and
will then migrate more sensitive data to the cloud as new security
models are developed to address multi-tier data protection.
5. Biometrics on the border – The coming year will see a
tipping point in use of biometric identification tools such as iris,
facial or fingerprint scans, to verify identity at the border and
customs areas in airports. Unisys experts point out that many
governments have invested in an electronic passport infrastructure,
but not yet used it. Unisys expects increased rollout of electronic
passports which contain a chip to store biometric data that can be
matched to its owner to verify that the person carrying the passport
is the owner of the passport. Unisys predicts that the rollout
electronic passports will be led by countries in the Asia-Pacific
region and Europe. The
Unisys Security Index recently found a majority of people
globally would accept biometric authentication to verify their
identities.
6. Taking IT to the streets – Mobile biometric devices
will allow governments to take more biometric-based critical
services directly to their citizens, rather than requiring their
citizens to come to the technology. Police forces in the U.S. and
U.K. have already started using mobile fingerprint scanners to
facilitate faster processing. In Australia, police officers can use
the device to access the national fingerprint database from the
field to scan the criminal database for a match. Such devices will
also aid in the identification of individuals in a disaster
situation.
7. Smart surveillance – Surveillance systems will be
become more sophisticated and intelligent. Unisys experts say that
real time event detection technology will soon be able to identify a
security breach as it occurs and initiate an action instead of
simply recording footage to be reviewed after the incident. Improved
digital camera technology coupled with intelligent software enables
surveillance footage to be combined with other available
information, such as facial recognition data, to create alerts so
that immediate appropriate action can be taken. Surveillance
software will also soon be able to recognize recurring patterns, or
individuals to detect when an unusual event is occurring in
real-time.
About Unisys
Unisys is a worldwide information technology company. We provide
a portfolio of IT services, software, and technology that solves
critical problems for clients. We specialize in helping clients
secure their operations, increase the efficiency and utilization of
their data centers, enhance support to their end users and
constituents, and modernize their enterprise applications. To
provide these services and solutions, we bring together offerings
and capabilities in outsourcing services, systems integration and
consulting services, infrastructure services, maintenance services,
and high-end server technology. With more than 26,000 employees,
Unisys serves commercial organizations and government agencies
throughout the world.
Unisys web link for this release at:
www.unisys.com
Return to Top
Unisys Study:
Americans will give biometrics to prevent ID theft
As reported in ThirdFactor
10/21/09
Nearly two-thirds of U.S. citizens are concerned about identity theft and 58% of
Americas would be willing to provide biometric data to protect that identity,
according to the latest Unisys Security Index report.
Of that 58%
of consumers, 93% would be willing to use fingerprint scans, while
79% are willing to use iris recognition.
“Interestingly, Americans are willing to provide biometric data for identity
verification, but we are not seeing the widespread use of biometrics in daily
transactions with governments, financial or retail institutions, ” said Mark
Cohn, vice president of enterprise security, Unisys. “Adoption of interoperable
identity management systems and an investment in shared infrastructure would
hasten widespread use of biometrics, taking advantage of the technology that’s
available today and the public’s growing acceptance of biometrics. ”.
"Adults in the US are most likely to worry about
fraudulent use of their credit and debit cards, national security and identity
theft. Americans are least concerned about their personal safety'"



To view ThirdFactor Story, click the following link:
http://www.thirdfactor.com/2009/10/21/americans-will-give-biometrics-to-prevent-id-theft
To view the
9/25/09
UNISYS
Security Index: United States Results
click on the following link:
http://www.unisyssecurityindex.com/resources/reports/US%20Security%20Index%20Oct%2009.pdf
Return to Top
Unisys Study: Consumers
Overwhelming Trust Biometrics to Protect Data, & Americans concerned about ID
theft
Survey also shows Americans remain concerned about
identity theft and credit and debit card fraud
Blue Bell. PA
12/9/08
A recent survey conducted by Unisys (NYSE: UIS) finds a majority of
Americans are comfortable using common biometric technologies for
authentication. More than 70 percent of respondents
will trust banks and government agencies to ask them for biometric data for
identity verification. Additionally, fingerprints nearly tied personal passwords
as the primary preferred authentication method, 73 percent to 72 percent,
respectively.
The biometrics survey was conducted alongside the latest installment of the Unisys
Security Index, which found that a majority of Americans continue to have
strong concerns about identity theft and fraud with their credit and debit
cards. Sixty-two percent of Americans said they were extremely or very concerned
about the safety of their personal information, and 60 percent expressed serious
concern about credit and debit card fraud.
“Despite ongoing fears about identity theft and fraud, and a willingness by
consumers to adopt biometric technology, many organizations have yet to embrace
this technology as an effective way to protect data and identities,” said Mark
Cohn, vice president of enterprise security at Unisys. “Risk management only
gets more challenging with the current financial crisis. Sophisticated
cybercriminals know how to take advantage of increasing consumer anxiety as well
as perhaps weaker internal controls at banks as a result of layoffs and
reorganizations. Adoption of advanced biometric technologies as a critical
security measure is a possible solution, but it also must be augmented with best
practices and stringent policies and procedures.”
The Unisys
Security Index is a biannual study that
gauges consumers’ views about key security issues. Each survey also includes
supplemental research on a security niche topic such as the current data on
biometric authentication methods.
Additional key findings of the most recent research include:
-
Older and higher income groups significantly favor
fingerprint scans, with 76 percent of people aged 35-49 and 50-64, and
79 percent of people earning $50,000 or more approving this verification
method.
-
Additional consumer preferences for authentication include photographs
(69 percent), personal identification numbers (PINs) (69 percent), eye
scans (61 percent), voice recognition (55 percent), and face scans (52
percent).
-
Americans are significantly less supportive of hand / blood vessel
scans, with only 43 percent favoring this authentication method.
-
Men and women are willing to use biometrics to verify their identity at
similar rates. However, women are less supportive of advanced methods
such as eye scans (57 percent) and hand scans (39 percent) when compared
with men, 66 percent and 47 percent, respectively.
“Biometric authentication technology provides institutions with greater
efficiencies and improved authentication accuracy. Businesses and agencies that
use these methods also experience increased customer confidence regarding
privacy issues,” Cohn said. “Because U.S. consumer
acceptance of biometric data for security verification is increasing, mirroring
trends we see around the world, we expect to see these technologies more broadly
deployed in the future, from airport security checkpoints to online banks.”
In addition to the U.S. biometric results, the Unisys
Security Index global results also were released today. This study
provides a worldwide perspective on how people perceive critical security issues
and their opinions on biometric authentication.
The current biometrics data supports results of similar research that Unisys
conducted in 2006 which also found that a majority of consumers worldwide
support biometrics for identity authentication.
To view the full release, click the following link:
http://www.unisys.com/about__unisys/news_a_events/12098939.htm
Unisys has published a supporting document with details on Americans
concern over Identity theft, and as illustrated in the
following excerpt from the report, Identity Theft is second only to
Bankcard fraud (both of which can be easily prevented by
implementing a BIO-key fingerprint biometric solution):
HOW DEMOGRAPHIC DIFFERENCES
INFLUENCE SECURITY CONCERNS: AGE
For six of
the security threats, different age groups display varying levels of
concern (top-2-box measures). Americans aged 18-34 worry less than
older adults about bankcard fraud and identity theft. They worry
less than middle aged adults about viruses and the safety of online
transactions. However, they are the most worried about meeting
personal financial obligations.

To view the 12/6/08 Unisys Security Index Report, click the following link:
http://www.unisyssecurityindex.com/resources/reports/US
Security Index Oct 6-08.pdf
Additionally, Unisys published a White Paper on 12/1 with details
supporting the press release above, the first result published in
this white paper is as follows:
Issue: Which of the following would you be willing
to use to verify your identity with banks, government agencies and
other organizations to prevent fraudulent misuse of your personal
information?
The majority of consumers are willing to allow banks, government
agencies and other organizations to ask them for personal data in
order to verify their identity – but this willingness does not
extend to all verification methods.
Typically, the
majority are willing to provide familiar information (personal
passwords, fingerprint scans and PINs),
although this is less true in Asia. However, willingness drops below
50% for relatively novel scans of the voice and various physical
characteristics.

To view the full white paper, click the following link:
http://www.unisyssecurityindex.com/resources/reports/Global Security
Index - Dec08.pdf
Return to Top
Survey Shows Strong Interest in SMS Privacy and
Demand for Convenient Fingerprint Security in Cell Phones
Melborne, Fla (BUSINESS WIRE)
10./27/08
According to a consumer survey conducted this
month, a vast majority of cell phone users (89%)
use the device for short message service (SMS)
text messaging and transmitting photos and
files, and nearly half (49%) send more than 5
text messages a day. In spite of the privacy of
these messages and files, only a small
percentage (14%) use a password to protect the
phone or its stored files and messages today.
However, more than two-thirds (71%) would choose
to protect the privacy of these messages and
files through use of an embedded fingerprint
sensor on the phone to authenticate the user via
the simple swipe of a finger. The independent
survey of cell phone users (ages 18-25) was
sponsored by fingerprint sensor supplier AuthenTec (NASDAQ:AUTH) and indicates that
the vast majority (80%) would like to see
widespread availability of fingerprint-enabled
phones in the U.S. between now and next year,
and nearly half (45%) would be willing to pay
$10 or more for a phone if it was equipped with
fingerprint security. Highlighting the desire
and trust in fingerprint sensor security, more
than two-thirds of respondents (69%) would feel
more secure about conducting mobile financial
transactions via their phone if it was equipped
with a fingerprint sensor.
"The survey reveals the high volume of text
messaging and file transmissions by a new
generation of cell phone users, and yet a lack
of security to protect these private and
personal files," said AuthenTec Vice President
of Wireless Products Art Stewart. "The vast
majority of these cell phone users are eager to
protect their privacy with a convenient solution
such as a fingerprint sensor and an even greater
percentage want to see wide availability of
fingerprint-enabled phones in the U.S. by the
end of 2009. This underscores the opportunity
for handset manufacturers and carriers that can
offer phones with this convenient and
inexpensive security solution to an eager U.S.
market."
Only a small percentage of respondents (7%)
were aware that millions of cell phones already
feature a fingerprint sensor for added privacy
and security, principally in Japan and Asia
where the phone is used like a mobile wallet for
quick and secure financial transactions.
AuthenTec has shipped greater than 9 million
fingerprint sensors for use in these phones,
which is more than any other fingerprint sensor
supplier.
Concerns about personal privacy, increased
computer and network security breaches and an
alarming rise in identify theft have caused
consumers and businesses to consider convenient
and reliable fingerprint biometric security.
Passwords are difficult to deal with in a mobile
device, are no longer adequate for security
since they have become too complicated and too
costly to reset. Further fueling the growing use
of AuthenTec fingerprint sensors are today's
smaller, more powerful and web connected mobile
devices which can easily be lost or stolen.
About the Survey
The survey, conducted in October 2008 by
independent online service Zoomerang, sampled
U.S. women and men between the ages of 18-25.
AuthenTec sponsored the survey as part of its
ongoing effort to track consumer, business and
government market trends. Complete survey
results are available at the Company's website,
www.authentec.com
To view the full release, click the following link:
http://investing.businessweek.com/research
Return to Top
Concerned that the personal identities of millions of U.S. citizens
are far from secure, DHS Secretary Michael Chertoff has recommended
that the country essentially embrace three-factor authentication --
which he called "the three D’s: description, device, and digit"
-- to make it harder for thieves to steal an individual’s identity.
Chertoff offered this suggestion during remarks he delivered on Aug.
13 at the University of Southern California, where he emphasized the
importance of securing one’s identity.
"In the 21st Century, the most important asset that we have to
protect as individuals, and as part of our nation, is the control of
our identity, who we are, how we identify ourselves, whether other
people are permitted to masquerade and pretend to be us, and thereby
damage our livelihood, damage our assets, damage our reputation,
damage our standing in our community," Chertoff declared.
To guard against identity theft, Chertoff said, Americans are
accustomed to using two traditional approaches, either separately or
in tandem: an official card or document (such as a passport or a
driver’s license) or a specific piece of unique identifying
information (such as an individual’s social security number).
Unfortunately, he argued, both of these approaches are far from
perfect.
Documents can be forged, false IDs can be acquired illegally, and
"sometimes we allow people to identify themselves using documents
that are even unofficial," he observed.
Specific identifying data, such as social security numbers, pose
their own risks. True, a social security number, in and of itself,
doesn’t reveal anything personal about its holder; it’s simply an
identity authenticator. "Yet, if you think about it," Chertoff told
his audience at USC’s National Center for Risk and Economic Analysis
of Terrorism Events, "using a number or a word as an authenticator
carries its own inherent vulnerability because as you give the
number to people who are going to authenticate you, they now
have the number."
Chertoff recommended that our society continue utilizing the tools
of the 20th Century to "harden" these two forms of identity
protection -- by making it more difficult to counterfeit an
official card or document and by making it harder for thieves to
gain access to unique social security numbers.
"We’ve put chips in passports. We’ve created pass cards. We’ve put
bar codes in. We’ve embedded certain kinds of holograms, all of
which are designed to make it more difficult for people to fabricate
these cards," explained Chertoff. "And we’ve required higher
standards through things like our Western Hemisphere Travel
Initiative which governs what people need to show when they cross a
land border or our Transportation Worker Identity Card or even the
Real ID Initiative to strengthen the security of our driver’s
licenses."
In addition, Chertoff said he supports the use of encryption to
safeguard social security numbers and bank account PIN numbers, but
recognized that encryption is only a partial solution.
"I want to remind you, every time you get on a telephone, and you
give your credit card to somebody in a company as a way of
validating your identity, you are trusting that the person on the
end of the line is not going to misuse it," Chertoff warned.
Chertoff does not strike me as the type of person who easily trusts
an anonymous voice at the end of a telephone line. That’s probably
why he is advancing the notion of adding 21st Century tools
to further strengthen our citizens’ personal identities.
That’s what brings Chertoff to his three D’s – description,
device and digit.
Of course, the notion of three-factor authentication is not new and
startling within the U.S. security community, but Chertoff probably
thought the concept was worth explaining to a broader audience of
Americans.
"Description means some piece of information or something
known to you, and not to anybody else, that can separate you from
the other person," he said. (Your mother’s maiden name or your
favorite pet’s name are classic examples.)
A device could be a traditional credit card, but it could
also be a cell phone that carries a token which serves as an
identification tool. "Many of you actually use cell phones as
identification devices now because you can get on the Internet with
your BlackBerry," said Chertoff. "You’re using an identification
device. So this is not some startling insight by me. It’s a
recognition of where we’re headed."
A digit, namely a person’s fingerprint biometric, could
serve as the third leg of the stool. "Your fingerprint is unique and
the ability to use that as an identifier, as we do, for example,
throughout the criminal justice system, gives us a third powerful
tool that we can use in order to make sure that we can separate real
people from impersonators," Chertoff added.
The DHS secretary said he can envision a time when individuals who
want to get on an airplane, transact business with a bank or gain
entry to a student dormitory will be asked to authenticate
themselves using the three D’s -- a description, a device and a
digit.
He’s probably right.
To view the article on Government Security News website, click the following link:
http://www.gsnmagazine.com/cms/features/news-analysis/998.html
Return to Top
Password Fatigue Spells Biometric PC Boom
September 15,, 2008
Security Strategy
Sales of computers with built-in fingerprint readers are
skyrocketing.
According to Comet, PCs and laptops with fingerprint scanners
made up around seven per cent of all May-to-July computer sales
- a jump of 91 per cent on the preceding three months.
According to Comet, the rise in sales of PCs with biometrics
scanners comes as a result of Britons seeking better security
while becoming increasingly fed up with remembering numerous
passwords.
According to research by the retailer, 82 per cent of the 1,300
Comet customers surveyed had had enough of passwords and want a
better way to log into their machines.
Meanwhile, password security remains lax, with 30 per cent of
those surveyed saying they share their passwords with workmates,
friends or family and 11 per cent claiming to enter the word
'password' to get access to their computer.
To view the article, click the following link:
http://software.silicon.com/security/0,39024655,39288051,00.htm
Return to Top
How Wall Street Can Mitigate Financial Fraud
Using Biometric Authentication
eWeek
Oct 07, 2008
Risk control procedures are not enough to mitigate fraud on Wall
Street. The current financial meltdown provides evidence that many
banks and financial institutions have failed to change systems and
people in order to mitigate fraud and to comply with regulations and
standards.
Biometric authentication is a reliable solution for preventing
security breaches.
Knowledge Center contributors Paul Foote and Reena Hora explain why
the
financial industry needs to supplement its internal controls
compliance with biometric authentication.
Daily, trillions of dollars are transferred worldwide in funds and
securities through financial systems. The magnitude of this exposes
the financial institutions and their customers to a very high risk
of deliberate and accidental fraud. Many government and industry
regulations and standards such as the IFRS (International Financial
Reporting Standards), Basel II, Basel III, PCI and Sarbanes-Oxley
require compliance by these financial institutions to take steps to
mitigate risks and protect them from fraud. These strict regulations
were unable to prevent the big slide in the stock markets in
September. Future solutions to the financial meltdown must include
raising security standards in the financial industry, such as the
use of biometric systems.
A brief look at regulations and standards
International Financial Reporting Standards (IFRS): These standards
are becoming global standards for preparing companies’ financial
documents. They are developed by the IASB (International Accounting
Standards Board) and are adopted by more than 12,000 companies in
more than 100 countries globally. (Reference 1)
ERP systems such as SAP ERP financials provide compliance solutions
for IFRS. (Reference 2)
Basel II & III: These are issued by the Basel Committee on Banking
Supervision, which is composed of representatives and senior
authorities from the central banks of the G-10 countries. These
accords are recommendations on banking laws and regulations.
(Reference 3)
PCI DSS: This is a security standard developed to facilitate
adoption of data security measures on a global basis and mitigate
payment security risks. It includes requirements for security
management, software design, network architecture, policies,
procedures and other critical protective measures. (Reference 4)
Sarbanes-Oxley Act (SOX): The Sarbanes-Oxley Act became law in 2002
in response to major corporate and accounting scandals. Congress
created SOX to increase transparency in financial accounting and to
mitigate fraud. Originally, its focus was on issues surrounding
accounting and finance. In 2005, its focus expanded to include human
resources, supply chain management and information technology.
(Reference 5)
Banks and financial institutions may have risk control procedures in
place that comply with the above regulations,
but they are still exposed to fraud. This vulnerability is due to
dependence on passwords for security and negligence in carrying out
the security procedures diligently. According to an April 2008
survey of 185 IT professionals (“IT Departments on Data Security: A
Research Concepts Survey”), one out of four organizations surveyed
had a data breach in the past year.
Most of these companies viewed security as a high priority. Even so,
according to this survey, only one in every 100 employees
consistently follows security policy.
New ISO security standard published
To increase security, biometrics is now being increasingly
recognized as a method for authentication and a reliable
identification method.
The ISO (International Organization for Standardization) has
published a new standard: the ISO 19092:2008 (Financial services –
Biometrics -- Security framework).
“This standard establishes the security requirements for the
implementation and management of state-of-the-art biometric
identification technology within the financial industry.” This
standard will make transactions more secure in the electronic era
for the financial sector. (References 6 and 7)
According to a Unisys survey, 66 percent of worldwide consumers
preferred that banks, credit card companies, health-care companies
and government organizations use biometric identification over
passwords, smart cards and security tokens. Most consumers surveyed
found biometric solutions extremely convenient and secure, as they
would not have to remember passwords and also not have to deal with
password misuse. (Reference 8)
There are many ways to gain access to passwords, which include
simple means such as casual conversations to using more
sophisticated software. Data and systems security cannot be
dependent on passwords. In certain work environments, such as banks
or financial institutions, multiple users share a computer with
their individual log-in credentials to do their jobs. If a user
forgets to log out of the system, the next user could misuse this to
create fraudulent transactions or trades using the previous user’s
log-in. The ERP system would only have the record of the transaction
being carried out by the first user under his log-in.
Biometrics authentication: The reliable solution for security
SAP users can mitigate fraud by using bioLock (from realtime North
America), the certified biometric solution using fingerprints. Even
if log-in passwords were obtained, the fraudster would not be able
to do anything with the passwords because the biometric
authentication system would deny him access to perform transactions.
Even if an ERP system uses multiple passwords for each user to
control access to specific modules, that approach is no match for a
biometric system able to control access even to the transaction,
field or data level. The biometric approach is crucial for
maintaining segregation of duties when employees gain new
responsibilities.
Societe Generale Bank: A case study in what went wrong The fraud at
Societe Generale Bank is a classic example of how compliance with
IFRS and Basel II was not enough to prevent the fraud that could
have been prevented (had they used SAP and a biometric system such
as bioLock to protect them). Jerome Kerviel worked in the back
office (and in the middle office) from 2000 to 2005, prior to
becoming a trader. He had in-depth knowledge of their systems and
procedures. (Reference 9 and 10)
The middle office monitored and managed the bank’s risk exposures.
In 2002, Kerviel was promoted to assistant trader, managing risk
analysis and hedging. In 2004, he was promoted to the elite Delta
One desk as trader and market maker. His job was to make bets on
small price differences between contracts. He needed to make the
transactions in pairs by buying and selling similar assets and
taking advantage of the minute differences which exist in markets.
Kerviel crossed his limits and made one-way bets by faking the other
half of the bets. He also started making unauthorized bets on the
market’s direction. Encouraged by the success of these bets, he
continued betting on the direction of the market and making one-way
bets and faking the other half. He was extremely successful doing
this. For the year 2007, Kerviel generated a positive gain of 1.4
billion Euros.
As he was not authorized to do these trades, he hid this from the
bank by creating an offsetting fictitious operation. (Reference 11)
The winning streak ends
In January 2008, for the first time, Kerviel experienced an extended
losing streak. He started making larger and larger bets that the
market would turn around. He started doubling down, which is a
strategy where he started doubling his bet after every loss. By Jan.
16, 2008, he had bet about 50 billion Euros--which was more than the
bank’s total market capitalization. At this point, Eurex started
sending inquiries to Societe Generale’s compliance people regarding
Jerome Kerviel’s trading patterns. (Reference 12)
Kerviel went to great lengths to make sure his fraudulent trades
were undetected by the system.
He used fake e-mail messages for justifying missing trades,
borrowed colleagues’ log-in credentials by using their passwords to
conduct trades in their name, forged documents (he created a
fictitious Profit and Loss statement for 2007, reflecting the bogus
hedges he had created for this period), and he manipulated the
bank’s proprietary system Eliot by deleting transactions and
re-entering them after reconciliation.
Societe Generale
Bank used Eliot, a proprietary system for trading. Kerviel knew how
to manipulate the system. He knew the timing for the reconciliation
every night for the day trades. Hence, accordingly, he would delete
his trades and re-enter these unauthorized transactions in Eliot
without being detected.
The bank used Zantaz, a system for e-discovery and archiving software. The
compliance team used RISQ/CMC, a trade-tracking dashboard which uses
Accurate NXG (a reconciliation, exception management and workflow
software package).
There were 75 warnings regarding Kerviel’s rogue trading. Yet the
authorities failed to detect Kerviel’s rogue trading until it
escalated to such a high level.
(Reference 13). What should Societe Generale do in the future
to prevent this? According to Diamond Management & Technology
Consultants, this fraud was due to a deficiency in Societe
Generale’s operational risk management. To avoid this situation,
Societe Generale needs to have automated processes, an internal
controls culture and strong IT access controls in place. (Reference
14)
Internal controls and risk management are key. Organizations must
improve and strengthen their internal controls and risk management
procedures. Banks and financial institutions need to build an
internal controls culture which spans the business from top to
bottom and also extends across businesses. They need to improve
their controls for cancelled or modified transactions, their
controls for transactions over certain limits and their procedures
to act on alerts.
Banks can use an ERP solution such as SAP, which is a leader in the
banking industry. Among the 30 largest banks of the world, 21 are
SAP customers. The SAP for Banking portfolio includes compliance and
risk management solutions. (Reference 15) SAP’s partner, realtime
North America, provides a biometric system, bioLock. This requires
biometric authentication for users of the SAP system. bioLock is
currently the only certified biometric solution for SAP R/3. One of
the co-authors of this article has interviewed at a central bank
that is using bioLock, and has received positive feedback about its
simplicity and effectiveness.
To prevent a recurrence of a fraud like this, financial institutions
can improve security by adding biometric systems to their ERP
systems, or by replacing their legacy systems with SAP and bioLock.
Most biometric systems are used for access control. Realtime North
America’s bioLock is the only biometric system which goes beyond
access control and is even able to control a field, function or
value within the ERP system--such as the amount of an outgoing wire
transfer.
The technology offers control for changes to transactions within SAP
R/3 and will prevent unauthorized changes. The special committee for
investigating Societe Generale’s fraud recommended that, to prevent
traders from using one another’s accounts, the bank should use a
stronger biometric authentication system. A system like bioLock
could have prevented Societe Generale’s Kerviel problem for the
following five reasons:
1. When Jerome Kerviel was promoted from middle office to front
office, bioLock could have been used to change his role and deny him
access to the backend systems in SAP R/3.
2. An SAP system requiring biometric identification using bioLock
would not have allowed Kerviel to use others’ log-in credentials to
post his fraudulent trades in their name.
3. bioLock would have also restricted access to Kerviel from
deleting records of his trade transactions from the system before
reconciliation.
4. There would have been high accountability, as the system would
have shown that Kerviel tried to use others’ passwords to enter his
trades in their name.
5. As a result, a technology such as bioLock would deter fraudster’s
from trying to commit fraud since they would be uniquely identified.
Thus, a biometric system such as bioLock can protect SAP R/3 by
restricting access and controlling who can make changes to
transactions within SAP R/3. If SAP interacts with a trading system,
and only SAP users can link to the trade system from SAP, then
bioLock can be used to control that only authorized users log on to
the user profile that connects to the trading system. The connection
to the trade system would be established and ask for biometric
authentication again. The bioLock log file will give a log of who
connected to the trading system, and also prevent unauthorized users
from connecting.
Conclusion
In today’s world, banks are required to comply with regulations and
standards to protect the banks and financial institutions from
fraud. To mitigate fraud, these banks and financial institutions
need to supplement their internal controls compliance with biometric
authentication. Biometrics will prevent data breaches of security.
Fraudsters will not limit their fraudulent activities trying to
perpetrate frauds using only an ERP system. Users of ERP systems
must also secure e-mail systems and any trading systems interfacing
with an ERP system. This would tighten security and improve
accountability.
To view the article, click the following link:
http://www.eweek.com/c/a/IT-Management/How-Wall-Street-can-Mitigate-Financial-Fraud-using-Biometric-Authentication/
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Stopping ID Theft With Biometrics
June 19, 2008
Wall Street and
Technology
Accenture recommends the use of
biometric solutions — specifically, fingerprint readers -- to prevent
identity theft.
Consumers are pointing to themselves as the greatest threat to
secure online financial services. A recent survey by global
consulting firm Accenture reveals
that 88 percent of respondents
believe that personal irresponsibility is the top cause of identity
theft. Further, nearly half of respondents admit to being
careless with their online security by sharing or not properly
disposing of personal information.
Accenture surveyed 800 U.S. and U.K. consumers who use broadband or
high-speed Internet connections at home. One strategy that Accenture
recommends to counter users' lax attitudes toward security is the
adoption of biometric solutions. Specifically, the firm recommends
fingerprint readers to ensure the security of online transactions.
With the use of solutions such as
fingerprint readers, "The human problem is alleviated because,
unlike passwords, a fingerprint biometric cannot be readily shared,
lost or stolen," explains Rob Blau, VP of development for
UPEK, a fingerprint sensor vendor. "The technology largely removes
the human elements of credential management by shifting the burden
to technology without sacrificing usability."
Vendors such as UPEK are battling barriers to biometric adoption,
including a lack of consumer awareness of the benefits of biometrics
and the cost to financial services companies to deploy and support
fingerprint scanners. According to Blau, however, the attach rate of
fingerprint scanners for notebook computers and mobile phones is
increasing, and the cost of deploying the technology is expected to
subside.
To view the article on the Wall Street & Technology
website, click the following link:
http://www.wallstreetandtech.com/data-security/showArticle.jhtml?articleID=208700637
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Survey Shows Highly Favorable Consumer Perceptions for Fingerprint Sensors
Tuesday January 29,
8:00 am ET
Online Banking, PC Security and E-Commerce Rated Highest among Desired
Fingerprint Sensor-Enabled Applications
MELBOURNE, Fla.--(BUSINESS WIRE)--According to a recent consumer survey, a
vast majority of U.S. consumers trust in the convenience and security
benefits of fingerprint authentication, especially as it relates to online
banking, PC security and electronic commerce (e-commerce) applications. The
survey indicates that a clear majority (77%) is ready to begin using
fingerprint sensors as part of their part of their day-to-day activities,
signaling the strong growth potential for broad consumer adoption
The
independent survey of U.S. consumers, sponsored by leading fingerprint
sensor and solutions provider AuthenTec (NASDAQ:AUTH ), shows two-thirds (66%) of consumers trust fingerprint biometrics
as a means of authentication more than traditional PINs or passwords while
68% perceive the use of a fingerprint sensor to be more convenient.
Surprisingly, a similar majority (67%) claimed to have little or no
knowledge of mainstream consumer electronic devices such as PCs and cell
phones that feature a fingerprint sensor, despite their widespread
availability. According to the survey results, 43 percent of respondents
believe that less than one million fingerprint sensors are in use today. In
fact, AuthenTec recently celebrated the shipment of its 25 millionth
fingerprint sensor to the global marketplace in November, 2007.
“The
survey reveals the chasm between strong end-user acceptance for fingerprint
sensor-enabled devices and yet the low level of awareness of the widespread
availability of products that feature our fingerprint sensors,” said
AuthenTec Chairman & CEO Scott Moody. “This feedback is a reminder to the
industry and consumer electronics manufacturers that there is a receptive
buyer eager to enjoy the convenient security of fingerprint sensors.”
Correlation: Adoption and Online Comfort Level
According to the survey, the more often an individual conducts online
banking and e-commerce, the more likely that person is to perceive the value
of using fingerprint sensors and to consider more online activity.
Two-thirds of survey respondents see the advantages of fingerprint sensors
and their associated benefits for online banking and e-commerce, and would
use the technology today to authorize payments and transactions online. As
well, information security concerns among respondents also increased with
more online activity.
Online Banking Rated as Most Desirable Application
-
When asked to rate their most desired
application, online banking was the clear winner with information
security second.
-
75% of respondents said they use online
banking services and 78% of those respondents said that, if available,
they would use a fingerprint sensor to make online banking
transactions more convenient and secure.
-
More than one third of those who do NOT
use online banking would be more inclined to do so if a fingerprint
sensor was part of the experience.
Consumers Think Creatively About Biometrics Applications
The broad consumer openness to using fingerprint-enabled devices revealed in
the survey mirrors the enthusiasm and creative thinking on the part of
hundreds of consumers who recently participated in the international Big
Ideas contest sponsored by AuthenTec. 25 winning ideas, including the Grand
Prize winning idea – a lockable diary that can only be opened by its owner –
were selected by a panel of technology enthusiasts.
Because
of the low cost and small size of AuthenTec’s sensors, many of the contest
ideas for fingerprint sensor uses are already being implemented today – from
fingerprint sensor-enabled PCs to uses in cell phones, GPS navigation
devices, door locks and a host of other consumer and business applications.
AuthenTec’s fingerprint sensors are based on the Company’s patented
TruePrint® technology which reads below the surface of the skin
to the live layer where the true fingerprint resides. The sensors bring
Power of Touch® features including security, convenience,
personalization and navigation to over 17 million PCs and more than 8
million cell phones worldwide.
About
the Survey
The survey, conducted in December, 2007 by independent online service
Zoomerang, sampled U.S. men and women between the ages of 21-55. AuthenTec
sponsored the survey as part of its ongoing effort to track consumer,
business and government market security trends. Complete survey results are
available at
http://www.authentec.com/technology-market-surveys.html.
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In the first worldwide survey of its kind to
study consumer security preferences, the Unisys research also found that 66
percent of consumers worldwide also favored biometrics as the ideal method
to combat fraud and identity theft as compared to other methods such as
smart cards and tokens. This finding shows a slight increase from separate
research that Unisys conducted in September 2005, which found 61 percent of
consumers worldwide favored biometrics as the preferred method to fight
fraud and identity theft.
"This research is revealing since many
headlines today seem to question biometric adoption because of legitimate
privacy concerns," said Mark Cohn, vice president, homeland security
solutions, Unisys Corporation. "System developers and owners must address
those concerns so that these technologies can move toward the mainstream on
a large scale with appropriate protection and sensitivity."
The Ponemon Institute, a leading independent
firm that specializes in privacy and security research, conducted the survey
on behalf of Unisys. Additional interesting findings on biometrics include:
* Convenience was the top reason for
biometrics support with 82 percent citing the benefit of not having to
remember separate passwords or other login data. More than three quarters of
consumers cited improving the speed of the identity verification process as
their primary reason for using biometrics.
* Consumers from North America support
biometrics for identity verification more than any other region (71
percent), followed by Europe (69 percent) and Asia Pacific (68 percent). In
contrast, Latin Americans were the least supportive (58 percent).
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SOMERS, NY--(MARKET WIRE)-Nov 16, 2005 - Shoppers are concerned that
their personal information is at risk of being stolen when they hit
the stores -- physically or virtually -- this holiday season,
according to an IBM survey of consumers. As a result, these shoppers
say they plan to shop differently, more conservatively and possibly
even spend less. Of those American consumers who plan to shop for
the holidays, almost two-thirds (61%) of respondents say they are
concerned for the safety of their personal and/or credit and debit
card information during the busy holiday shopping season. Nearly
half (49%) of those concerned believe their personal information is
in jeopardy, while another 46 percent worry about their credit card
information being stolen. More than one third (39%) are concerned
about having their debit card information stolen.
When asked what would
help alleviate their fears, nearly half of all consumers (49%) said
that biometric technology (a fingerprint ID system) would be helpful.
Click
here for full story
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Biometrics gains British approval; 3 in 4 people now say they
would welcome its use...
October 17, 2006
M2 Presswire
The UK public is now overwhelmingly in favour of wider
biometrics use. Seventy-six per cent are more in favour of
biometrics than they were one year ago. The striking opinion
change comes after a year in which the UK has thwarted an
airline terrorist plot and 15 months after the London transport
bombings of July 2005.
Personal safety was identified as the
biggest driver for the change: three-quarters of people believed
it was important for combating terrorism. However, there is
widespread public confusion about what biometrics means in
practice, with the majority of people confused about the
terminology. In addition, concerns about civil liberties were
highlighted by almost a third of respondents.
These are the key findings of the TSSI
Biometrics in Britain Study 2006, undertaken by TSSI Systems,
Britain's document and identity security specialists.
Danny Chapchal, CEO of TSSI Systems said:
"I was astonished by the dramatic change in public opinion.
Eight in ten people changing their opinion in the last year is a
huge increase and can only be attributable to the terrorist
attacks. These have no doubt forced acceptance of biometrics
upon the nation, but a positive campaign of education is needed
to allay fears about its use."
Safety concerns Personal safety was
identified as the biggest driver for the change. Three-quarters
of people believed it was essential or important for combating
terrorism, with only 17 per cent viewing intelligence
information as more important to fight terrorism than
biometrics. 79 per cent of people were in favour or more
accepting about the introduction of biometrics for any travel
abroad.
A strong pattern of ambivalence was
evident over usage of biometrics in everyday situations, such as
in the rail, tube, retail and airline networks. People's primary
concern was for the safety of the individual, so that usage of
biometrics in airports received a resounding seal of approval.
Eight out of ten (77 per cent) approved of its use, with only
nine per cent actively against and the remaining respondents
undecided. Almost half approved of usage of biometrics in
Britain's underground tube networks. However, usage of
biometrics in banking and retail was rejected by 59 and 63 per
cent respectively.
Biometrics confusion The survey also
highlighted public confusion about what biometrics means in
practice. For example, when respondents were asked whether they
knew that they may be subjected to biometric checks when
travelling abroad, the majority (58 per cent) claimed ignorance.
However, nearly the same number (63 per cent) claimed they were
aware of the pending introduction of new international standards
that will mandate the logging face and optionally, fingerprint
data (ie, biometric data) on passports.
Civil liberties Concerns about civil
liberty infringements remain a pressing issue in the minds of a
significant proportion of the population. Nearly a third (28 per
cent) rejected the creation of a Government biometric database -
even if it led to better crime detection rates. While 54 per
cent were convinced of its benefits, a further 18 per cent
remained undecided and could join either camp with persuasion.
"Peace of mind is the biggest factor in
the change. But the trade off between security and convenience
is also an influence. The catastrophic delays and stringent
measures after the thwarted terror attack on UK airlines in
August 2006 appear to have pushed the British public towards
applications of convenience. Would they rather stand in a
security queue for hours at Heathrow, or be subjected to
biometric checks and get through quickly to the shops? It seems
people are now overwhelmingly opting for the latter," said
Chapchal.
Methodology TSSI surveyed 1000 people
between the ages of 18 and 60 at mainland stations in the UK in
September and October 2006. The TSSI Biometrics in Britain study
2006 management report with full details of the findings, issues
raised and recommendations can be requested from the following
website:
http://www.tssi.co.uk/biometrics.html .
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Global research firms Nucleus
Research and KnowledgeStorm study released 10/17/06
One in three people write down computer passwords, undermining their
security, and companies should look to more advanced methods, including
biometrics, to ensure their systems are safe, according to this study performed
by global research firms Nucleus Research and KnowledgeStorm. The study went on
to report that companies' attempts to tighten IT security by regularly changing
passwords and making them more complex by adding numbers as well as letters had
no impact on security. Staff still had a tendency to jot down passwords
either on a piece of paper or in a text file on a PC or mobile device.
"This is really a lot like mom and
dad buying a great new security system for the house and junior
leaving the combination under the door mat," David O'Connell,
senior analyst at Nucleus Research, told Reuters. The study,
which surveyed 325 U.S. employees, found that a single sign-on
system is just as effective as more complex schemes and that
user education on the importance of proper password protection
did not deter employees from their lax habits.
"Passwords are high maintenance. People forget them, people lose
them, they have to be reset. Resending passwords is time
intensive and costly. It takes up time at a help desk," said
O'Connell. The report suggested companies look instead to
biometrics, such as voice recognition devices or thumbprint
scanners, .
"It's these higher order techniques that companies need to shift
to in order to get away from passwords," said O'Connell
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Bank Customers Call For Tighter
Security
July 8, 2008
Customer Strategy
More than half
of bank customers (61%) concerned about the security of PIN, passwords and
‘secret data’ when used to confirm ID over the phone with a contact centre
agent and four in ten (42%) of people using telephone banking believe their
banks don’t take enough security measures to prevent fraud or identity
theft.
These are the key findings of a new survey from Speechstorm and Genesys that
investigated consumers’ attitudes towards current telephone banking security
measures and voice biometrics. The survey’s results send a clear message to
banks that they need to be more proactive in the use of technology, as over
a third of respondents would be inclined to move to an alternative bank if
it offered a more secure service such as voice biometrics as an identity
verification measure.
The research was conducted by SpeechStorm and Genesys during May and June
2008 under the guidance of University of Ulster’s Head of Voice
Authentication Research, Professor Michael McTear. During 30-minute
face-to-face interviews, 41 per cent of respondents revealed that they
believe their personal information is more secure when using an automated
systems than speaking to a live agent (36 per cent) when handling PIN and
passwords. Eighty six per cent of the candidates said they would be happier
to use either voice biometrics (28 per cent) or a blend of both voice
biometrics and PIN/Password (58 per cent) measures for telephone banking
identification and verification.
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