Biometric Authentication Technology for Medical Device & Data Management Solution Providers
A large medical device and data management company that serves customers in over 100+ countries tested BIO-key technology to address the challenge of managing passwords and password resets.
The company employs a diverse workforce including executives, managers, supervisors, administrators, factory workers, transportation workers, and part-timers.
- Initially, they intended on testing and deploying biometric authentication for a portion of their workforce.
- Upon seeing the positive impact BIO-key had on work flow, they expanded the deployment to include additional departments.
- The reduction in password resets and the time saved through work flow improvements are two core benefits of BIO-key’s technology.
|The company operates in a highly regulated industry, therefore they needed a NIST compliant solution.|
|As a 24/7 operation, they did not want to interrupt work flow.|
|The company had no previous experience using biometric technology.|
|How Product Helped|
|The BIO-key support team created a flexible deployment strategy to keep the operation moving forward.|
|Replaced the static of e-Signatures with one-touch authentication.|
|Reduced the number of password related help desk calls|
|Enhanced security and work-flow across the organization|
|Results, Return on Investment and Future Plans|
|Streamlined a process which had called for 30 e-Signatures|
|Improved workflow reducing the cost of operations|
|Boosted workforce morale and production who "preferred" the ease-of-access when signing on with BIO-key vs. the previous method|