Healthcare

Healthcare is under cyberattack – are you protected?


Challenges in the Healthcare Industry

The healthcare industry faces significant challenges in protecting sensitive data due to stringent regulations and the critical impact of technology on patient outcomes. Consequently, identity and access management (IAM) become an exceptionally demanding area within healthcare data protection. Effectively managing access to healthcare data while ensuring regulatory compliance and optimizing patient care requires a robust IAM solution capable of addressing the nuances of security, privacy, and technological advancements. By successfully navigating these challenges, healthcare organizations can strengthen their data protection measures and enhance the overall security posture of the industry as a whole.  

Safeguarding Sensitive Information Amidst Increasing Threats

Consumerism and Value-based Care: Driving New Expectations for Healthcare Experiences

The Rise of Medical Devices and Telemedicine: Amplifying IoT Security Challenges 


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Multi-factor Authentication

Implementing MFA adds an extra layer of security to user authentication processes without impeding patient care or causing frustration for clinicians. By requiring users to provide multiple forms of identification, such as a password and a unique verification code sent to their mobile device, the risk of unauthorized access is significantly reduced.

Multi-factor Authentication

Self-service Password Reset

Introducing self-service password reset and recovery options allows users to regain access to their accounts without the need for help desk assistance. This not only enhances convenience for patients and healthcare professionals but also reduces the burden on IT support staff, allowing them to allocate their time and resources to more critical tasks. 

Self-Service Password Reset

Single Sign-on

Streamlining user access and simplifying workflows is crucial in healthcare settings where clinicians and staff often need to navigate multiple applications and systems. By implementing SSO capabilities, healthcare organizations can enable users to access various healthcare applications and systems using a single set of credentials.

Single Sign-on


Customer Success Stories

Monash Health: A large Australian healthcare provider with over 50 locations and a user base of 14,000 users. Monash Health faced the challenge of implementing Two-factor Authentication (2FA) for Outlook Web App (OWA) and other internal applications while maintaining HIPAA compliance and reducing help desk calls for password resets. 

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Masonicare: A non-profit healthcare organization based in Connecticut. Masonicare faced the challenge of handling a high volume of password-related help desk calls, particularly during the night shift. They sought an efficient and cost-effective solution for self-service password reset to reduce the burden on their help desk employees. 

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