Deploying Biometric Authentication to Address Security and Privacy concerns in the Insurance Industry

Executive Summary

A leading provider of Life Insurance contacted BIO-key with the intention of introducing a strong multi-factor authentication solution for a small segment of their workforce. Shortly after the initial deployment with fewer than 50 workstations, the company recognized the value of increased security and one-touch authentication could be leveraged throughout the entire organization. The next step was to deploy BIO-key’s EcoID a compact fingerprint sensor that supports Windows, for 3,000 employees.

Challenges
The company wanted to address the vulnerabilities and inconveniences of passwords and password resets.
The company did not have experience or a complete understanding of biometric technology solutions.
The company is responsible for securing customer data and protecting their brand.
How Product Helped
BIO-key provided a fingerprint authentication solution that has a track record of not being compromised.
BIO-key instant one-touch authentication enhanced work flow by saving time and provided a better customer and end user experience.
BIO-key solutions measurably reduced the friction associated with entering passwords and measurably reduced the number of help-desk calls for impromptu password resets.
Results, Return on Investment and Future Plans
The result has been a more streamlined authentication process for the entire organization.
There is less drain on the IT department, thanks to a reduction in password resets.
The outcome; after participating in a demo of BIO-key's software, ID Director for Windows, the client is considering its implementation across their entire security infrastructure.
"It has worked well. Deployment and user training was done with ease."
- Current BIO-key International Client

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